Terms and conditions
Welcome to Hashnate Software Engineering. By accessing our website at hashnate.com, engaging our services, or enrolling in our training programmes, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.
If you do not agree to any part of these Terms, you must discontinue use of our website and services immediately.
Last modified: May 1, 2025
- 1. Definition
- 2. Scope of Services
- 3. Engagement and Project Terms
- 4. Fees, Payment & Invoicing
- 5. Intellectual Property
- 6. Confidentiality
- 7. Training & Courses
- 8. Warranties and Representations
- 9. Limitation of Liability
- 10. Termination
- 11. Force Majeure
- 12. Governing Law & Dispute Resolution
- 13. Website Use
- 14. Amendments
- 15. Severability
- 16. Contact
1 Definitions
“Company”, “We”, “Us”, or “Our” refers to Hashnate Software Engineering (Pvt) Ltd, a private limited company incorporated under the laws of Sri Lanka, with its principal place of business at #44, 1/1, Main Street, Kinniya, Trincomalee, Sri Lanka.
“Client” or “You” refers to any individual, organisation, or entity that engages our services or accesses our website.
“Services” means all software engineering, consulting, cloud, DevOps, AI/ML, web and mobile development, blockchain, and training services offered by the Company.
“Project” means a specific scope of work agreed upon between the Company and the Client.
“Deliverables” means all software, documents, designs, reports, and other materials produced by the Company under a Project.
2. Scope of Services
Hashnate provides the following categories of services:
- Enterprise Software Development — Custom ERP, CRM, and business management systems
- Cloud, DevOps & Secure Architecture — Cloud migration, infrastructure automation, CI/CD pipelines, and security hardening
- AI, ML & Data Engineering — Predictive models, automation pipelines, dashboards, and intelligent reporting
- Web & Mobile Solutions — Full-stack web applications and cross-platform mobile applications
- Blockchain Development — Smart contract development and decentralised application engineering
- Training & Education — Structured technical courses including blockchain development, software engineering, and IT consulting
The specific scope, deliverables, timeline, and commercial terms for each engagement are defined in a written Statement of Work (SOW) or Project Agreement executed between the parties.
3. Engagement and Project Terms
3.1 Project Initiation
No work will commence until a signed agreement or written confirmation of engagement has been received from the Client. Verbal commitments do not constitute a binding contract.
3.2 Client Responsibilities
The Client agrees to:
- Provide timely, accurate, and complete information required for the Project
- Designate a primary point of contact with authority to provide approvals
- Review and provide feedback on Deliverables within agreed review periods
- Ensure that all third-party materials, content, or systems provided to Hashnate are lawfully obtained and free from third-party IP encumbrances
3.3 Change Requests
Any changes to the agreed scope of work must be submitted in writing. Changes may affect timeline, cost, and resource allocation. Hashnate reserves the right to assess and reprice the engagement accordingly before accepting scope changes.
3.4 Acceptance
Deliverables shall be considered accepted upon written sign-off by the Client or upon expiry of the review period without written objection, whichever occurs first.
4. Fees, Payment & Invoicing
All fees are agreed in advance and documented in the applicable SOW or quotation. Unless otherwise stated:
- Invoices are payable within 14 calendar days of the invoice date
- A non-refundable deposit (as specified in the SOW) is required before Project commencement
- Milestone-based payments must be settled before the corresponding deliverable is released
- Overdue invoices are subject to a late payment interest of 1.5% per month on the outstanding balance
- All fees are quoted exclusive of applicable taxes unless explicitly stated
Hashnate reserves the right to suspend work on any Project where invoices remain unpaid beyond 30 calendar days without written dispute raised by the Client.
5. Intellectual Property
5.1 Client-Owned IP
Upon full payment of all outstanding fees, the Client receives ownership of the custom Deliverables specifically developed for them under the Project, as defined in the SOW.
5.2 Hashnate Retained IP
The Company retains all rights to:
- Pre-existing proprietary frameworks, tools, libraries, and methodologies
- Reusable components, utilities, or modules not uniquely developed for the Client
- Internal development processes, architectural patterns, and trade secrets
Where third-party open-source components are incorporated into Deliverables, their respective licences apply and are disclosed to the Client.
5.3 Portfolio Rights
Hashnate reserves the right to reference the existence of a client engagement and the general nature of the project in its portfolio and marketing materials, unless the Client requests confidentiality in writing prior to project completion.
6. Confidentiality
Both parties agree to keep confidential all non-public information disclosed in the course of an engagement, including but not limited to business processes, technical architectures, pricing, and client data. This obligation survives termination of the engagement for a period of three (3) years.
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) is independently developed without reference to confidential information; or (c) is required to be disclosed by law or regulatory authority.
7. Training & Courses
Enrolment in Hashnate’s training programmes, including the Blockchain Developer course, is governed by the following additional terms:
- Enrolment is confirmed upon receipt of full payment of the applicable course fee
- Course materials are provided for personal, non-commercial use only and may not be redistributed, resold, or shared without prior written consent
- Certificates of completion, where issued, are non-transferable
- Hashnate reserves the right to modify course content, schedule, or delivery format; material changes will be communicated with reasonable notice
- Refunds are not available after course materials have been accessed or the course has commenced, except where required by applicable law
8. Warranties and Representations
8.1 By Hashnate
Hashnate warrants that services will be performed with reasonable care and skill by appropriately qualified personnel, and that Deliverables will substantially conform to the agreed specification at the time of delivery.
8.2 Disclaimer
EXCEPT AS EXPRESSLY STATED HEREIN, ALL SERVICES AND DELIVERABLES ARE PROVIDED “AS IS”. HASHNATE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Hashnate does not warrant that software Deliverables will be free of all defects or will operate without interruption. Post-delivery warranty or support terms must be separately agreed in writing.
9. Limitation of Liability
To the fullest extent permitted by applicable law:
- Hashnate’s total aggregate liability to the Client arising from or in connection with any Project shall not exceed the total fees paid by the Client for that specific Project in the twelve (12) months preceding the claim
- Hashnate shall not be liable for any indirect, consequential, incidental, punitive, or special damages, including but not limited to loss of revenue, loss of profit, loss of data, or business interruption, even if advised of the possibility of such damages
Nothing in these Terms limits liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable law.
10. Termination
Either party may terminate an engagement with 30 days’ written notice. In the event of termination:
- The Client shall pay for all work completed up to and including the termination date
- Hashnate shall deliver all completed Deliverables for which payment has been received
- Any outstanding invoices become immediately due and payable
Hashnate may terminate immediately and without notice if the Client fails to make payment after a 14-day cure period, engages in fraudulent conduct, or breaches material confidentiality obligations.
11. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including but not limited to natural disasters, pandemics, government actions, civil unrest, internet outages, or third-party service failures. The affected party shall notify the other party promptly and mitigate the impact to the extent reasonably practicable.
12. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
The parties agree to attempt resolution of any dispute through good-faith negotiation before initiating formal legal proceedings.
13. Website Use
Access to hashnate.com is provided on an “as is” basis. You agree not to:
- Use the website for any unlawful purpose or in a manner that violates applicable laws
- Attempt to gain unauthorised access to any system, network, or data
- Transmit malicious code, spam, or disruptive content via any communication channel
- Reproduce, redistribute, or exploit website content without prior written permission
Hashnate reserves the right to restrict access to the website at any time without notice.
14. Amendments
Hashnate reserves the right to update these Terms at any time. Updated Terms will be published on the website with a revised effective date. Continued use of the website or services after publication constitutes acceptance of the revised Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, without affecting the remaining provisions.
16. Contact
For enquiries regarding these Terms and Conditions:
Hashnate Software Engineering (Pvt) Ltd
#44, 1/1, Main Street, Kinniya, Trincomalee, Sri Lanka
Email: hello@hashnate.com
Phone: +94 777 140 803
Website: https://hashnate.com
